Return & Cancellation Policy

Thank you for shopping at SV TransGlobe Ventures LLP. We value your satisfaction and strive to provide the best possible service to our customers. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 working days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

If you need to exchange an item for a different one, please contact us. You will be responsible for any price difference, and we will guide you through the exchange process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions on how to return your item to us, contact us at [your contact information].

Exceptions

• Personalized or custom-made items may not be eligible for returns unless they are damaged or defective.
• Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
• Gift cards are non-returnable and non-refundable.

Policy Updates

We reserve the right to update this return policy at any time. We encourage you to review this page periodically for any changes.